Plan a clinic or therapy visit
For a scheduled non-emergency clinic, therapy or other outpatient appointment, discuss the destination area, appointment time and wheelchair requirements before booking.
Discuss the full appointment schedule
Tell us whether the trip is a single visit or part of a series. One wheelchair van serves planned trips, so each date and return arrangement needs confirmation; recurring availability is not automatic.
Check the return arrangements
Ask the clinic about the expected appointment length and any accompanying-person requirements. Confirm how the outward and return journeys will be arranged, and ask about the fare and cancellation terms.